How do I connect my Stripe account?
Go to your Dashboard and click Organization Settings (or Organization in the sidebar). In the Organization Settings page, you'll see a Connect Stripe button. Click it to start the Stripe Connect onboarding flow. You'll be guided through creating or linking your Stripe account. Once connected, ticket revenue will flow directly into your Stripe account. You can disconnect and reconnect at any time from the same settings page.
How do I create an event?
From your Dashboard, click Create Event in the navigation, or go to Events and click Create New Event. Fill in the event details: name, description, date and time, and location. Select a venue map if you have one set up (or create a venue first under Venues). Add ticket types with names and prices, and optionally add promo codes. Set the status to Published when you're ready to sell tickets. Your event page will be live at `/events/[your-event-id]`.
How do I set up seating?
Seating is configured through Venues. Go to Venues in the dashboard and create a new venue or edit an existing one. You can design a floor plan with Sections (grids of seats) and Tables (round tables with seats around them). Each section or table can be assigned a ticket type (e.g., VIP, General Admission). Once your venue is saved, select it when creating or editing an event. Attendees will see the seating chart when purchasing tickets.
When do I get paid?
Organizer1st uses Stripe Connect, so payments go directly to your connected Stripe account. Stripe typically deposits funds within 2–7 business days, depending on your account and region. You can view payout schedules and transaction details in your Stripe Dashboard. Organizer1st charges $0.50 per ticket or 1% of the ticket price, whichever is greater.
How do I manage attendees and check-in?
For each event, go to Events → select your event → Attendees. Here you can view all attendees, export to CSV, and send bulk emails. Use QR Check-in to open a mobile-friendly scanner. Attendees receive a confirmation email with a QR code containing their ticket ID. Scan the QR code at the door to mark them as checked in.
Can I use promo codes?
Yes. When creating or editing an event, scroll to the Promo Codes section. Add codes with either a percentage discount (e.g., 10% off) or a flat discount (e.g., $5 off). Attendees enter the promo code during checkout to apply the discount.
Have more questions?
If you're an organizer, sign in to your dashboard to access all features. New to Organizer1st? Create an account to get started. Already have an account? Visit your dashboard — first-time visitors will see a guided tour.